Klim Ai-1 Rally Airbag Vest Subscription FAQ
FAQ ABOUT THE IN&MOTION SYSTEM AND SERVICES:
1. Do I have to subscribe to an In&motion detection mode for this vest to work?
Answer: You can either buy the In&box detection module and service outright one time, or choose from a monthly or annual subscription model. The goal with offering a subscription model is to lower the initial financial barrier to using an airbag vest. The subscription model entitles you to a new In&box module after three years. Choose what works best for you.
2. If I don’t want a monthly or annual subscription, can I still get this airbag vest?
Answer: You can purchase the vest and detection module with algorithm service outright and not have to worry about subscriptions
3. If I suspend/pause my subscription and forget to reactivate it, will the vest still detect a crash and inflate?
Answer: No, because in the first place you won’t be able to turn it on into ride-ready status before your ride. It will not “trick” you into thinking it’s active when it is not, because the LED indicators will warn you that it’s not active. If you ignore the LED indicators warning you that the airbag isn’t active, you can’t expect it to work.
4. If I’m subscribed monthly and miss a payment or my credit card expires, will the airbag suddenly stop working?
Answer: In&motion will reach out with a 30-day warning prior to your payment method expiration. After expiration or missed/forgotten payment, In&motion gives you a 30-day grace period during which the airbag functions completely the same. You will receive notifications about the missed payment. After the 30-day grace period, the airbag will stop detecting crashes until payment is resumed. You will not be able to turn on your airbag vest into ride-ready status after the 30-day grace period, so you won’t unknowingly ride with a non-functioning vest, unless you choose to ignore the LED indicators warning that it isn’t active.
5. Would In&motion turn off my vest mid-ride if I pass the 30-day grace period?
Answer: In&motion will not turn off your vest mid-ride for any reason, even if you’re at the end of the 30-day grace period and it elapses during your ride. The only way for it to turn off during a ride is if you didn’t charge the In&box and the battery dies (LEDs indicate battery level, which you see when you turn it on) or if you manually turn it off during your ride.
6. What does In&motion do with my Data?
Answer: In&motion takes Data Privacy very seriously. All data is anonymously aggregated for performance tuning. No information is shared with 3rd parties. In&motion is in compliance with GDPR (EU) and consumer-oriented privacy laws, where applicable, in the United States.
All data that is collected by In&motion is encrypted, end-to-end, and focused only on the telemetry for pre-impact detection and inflation. Riders can also opt-out of ANY data collection. For more information, please see In&motion's privacy policy here.
7. Is my data shared in real-time?
Answer: Encrypted rider data is automatically synced with the In&motion Cloud via the Companion App, when connected to WiFi.
Data is NOT sent in real-time. Only when the App is enabled, and a user is on WiFi. In other words, it won’t start sending data over an LTE / Mobile connection out on a ride. For more information, please see In&motion's privacy policy here.
